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发表于 2021-5-26 04:36:33
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{"replyTo":" 279311 发表于 2021-05-25 20:15:58 You have to be careful with brokers because they can damage your reputation. There is an online resource for brokers only where they can write a review about a trucking company that is then available to other brokerage companies to see. There is nothing you can do about it.\n\nPersonally, I almost never argue with brokers. Any broker who doesn’t want to pay me detention pay or something else, I place them at the bottom of my list of brokers to work with. I won’t sue them. I don’t have time for that, unless we’re talking about the broker not wanting to pay me for a load I hauled for them. You see, that broker will eventually understand that messing with carriers is not a good way to do business because all they’re doing is burning bridges. Eventually they’ll have a hard time getting a load covered, so they’ll lose money, contracts, etc.\n\nAs the owner of your company, you need to try your best to put a good image on your company. Greet the broker, pay attention to your tone of voice, your choice of words, etc. Nobody wants to deal with a person with a bad attitude. This is a skill that requires practice. There is a lot that can be said about this.\n\nFor example, instead of saying, “No, the load rate is too cheap...” you can say, “Can I do the load for____$$$____?”\n\nOr instead of saying, “Why are you guys paying so little? I cannot work with that. I gotta let you go. Bye.” You can say, “What is the most you guys can pay for this load? I see. Let me give it some thought. I’ll call you back if I can do the load. Is that okay with you? Thank you. Bye.” ","text":"Agreed. We called back later because it was a big misunderstanding with his name and number not being on the paperwork, the shippers were actually the ones who gave me his number and said “Call this broker to get paid on all of your re-weighs, labor inconvenience/ driving back and forth to get weight taken off”, the broker said that he will pay me an additional $55 and to not worry because he’s not marking us off of their carrier list. He just wanted to make a big deal before telling me he was going to pay me I guess. Poor guy must not get laid that much","replyToPid":426903} |
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