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Best way to handle dispatchers?

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 楼主| 发表于 2019-6-17 05:58:57 来自手机 | 显示全部楼层 |阅读模式
{"text":"Hello, rookie here.  Any tips on how to deal with dispatchers?  They all seem to be assholes.  🤔\n\nI think I'm just going to stop answering my phone and talk with them through the qualcomm.","videos":"[]","link":"{}","pics":"[]","canComment":true}
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发表于 2019-6-17 22:16:24 来自手机 | 显示全部楼层
{"replyTo":"","text":"Says more about the company then the dispatcher imo","replyToPid":0}
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发表于 2019-6-17 23:05:41 来自手机 | 显示全部楼层
{"replyTo":"","text":"Is it possible to request a different dispatcher? Maybe hop onto a specialized account with a known good dispatcher?","replyToPid":0}
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发表于 2019-6-17 22:30:15 来自手机 | 显示全部楼层
{"replyTo":"","text":"Let them know if they keep it up, somebody will have a bad day. They have a boss above them, call that person and address your problems you are having. Dispatch may be mad at you. But they will stop. But don’t get mad if they send you to a couple crazy loads afterwards. Just run late on those runs! Get a flat tire and anything you can do to run late. Make Thier life **** . They’ll get the hint!!!","replyToPid":0}
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发表于 2019-6-18 03:36:27 来自手机 | 显示全部楼层
{"replyTo":"
599477 发表于 2019-06-17 15:05:41 Is it possible to request a different dispatcher? Maybe hop onto a specialized account with a known good dispatcher?
","text":"A lot depends on the company and the amount of time you’ve been there. It never hurts to ask. There are always options. Remember, you don’t have to take abuse from anyone. There are always higher ups that can help. ","replyToPid":123119}
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发表于 2019-6-21 15:31:23 来自手机 | 显示全部楼层
{"replyTo":"","text":"A bad dispatcher means a bad company I would switch to a company that treats you with respect","replyToPid":0}
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发表于 2019-6-21 10:12:22 来自手机 | 显示全部楼层
{"replyTo":"","text":"communicate professionally. build report w them. remember they control your load selection usually. I always get the address and send pizza. $25 in pizza goes a LONG way. there will always be a hardass trucker who hates dispatchers for them to vent on. be the bigger man. always communicate through email and Qualcomm so you have a written record of illegal requests. good luck","replyToPid":0}
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发表于 2019-6-19 10:01:42 来自手机 | 显示全部楼层
{"replyTo":"","text":"If it’s cutting it to close then you tell them that and you don’t feel safe. As a company driver it’s forced dispatch but there are ways to get around it. You can always tell them you are to tired it’s been a stressful day. You are going to go park for the night. ","replyToPid":0}
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发表于 2019-6-18 07:12:45 来自手机 | 显示全部楼层
本帖最后由 649177 于 2019-6-18 07:14 编辑

{"replyToPid":0,"replyTo":"","text":"Many dispatchers were store clerks at their previous jobs, don’t know jack about trucking.. #1 tip, DO NOT do extra favors, especially for night or weekend dispatch. Most will encourage illegal driving to perform favors for them and will not help you if you get busted !!! 🚔 🚨 "}
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发表于 2019-6-18 00:43:49 来自手机 | 显示全部楼层
{"replyTo":"","text":"such childish remarks... try talking to them as a professional.  then talk to higher ups.  communication is key... use your head and figure out the best method","replyToPid":0}
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发表于 2019-6-24 06:22:43 来自手机 | 显示全部楼层
{"replyTo":"
725145 发表于 2019-06-18 01:47:53 Thanks guys.  Let's say dispatcher tells you to do something but you know it's going to be risky as your clock is getting low.  Do you have right to refuse?  Can they force you?
","text":"nope. they can tell you anything they want to. but remember that 1 thing. if you run illegal who will be the person going to prison? sure won't be your dispatcher. run legal. If the Dispatcher wants you to do something illegal tell them to send it on the Qualcomm or in a email to you. Not a text.","replyToPid":123700}
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发表于 2019-6-17 22:30:31 来自手机 | 显示全部楼层
{"replyTo":"","text":"Let them know if they keep it up, somebody will have a bad day. They have a boss above them, call that person and address your problems you are having. Dispatch may be mad at you. But they will stop. But don’t get mad if they send you to a couple crazy loads afterwards. Just run late on those runs! Get a flat tire and anything you can do to run late. Make Thier life s!ck. They’ll get the hint!!!","replyToPid":0}
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发表于 2019-6-18 08:28:20 来自手机 | 显示全部楼层
{"replyTo":"","text":"Set personal boundaries and stick with those boundaries.  Try to be professional, but polite with them via phone and Qualcomm.  If the issues continue,  contact their bosses and let them handle your concerns. You, under no circumstances should have to put up with abusive or belligerent behavior  from your dispatchers! You are the captain of your ship, you make the call when it comes to safety  or legal issues.","replyToPid":0}
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发表于 2019-6-18 09:44:12 来自手机 | 显示全部楼层
{"replyTo":"
599477 发表于 2019-06-17 15:05:41 Is it possible to request a different dispatcher? Maybe hop onto a specialized account with a known good dispatcher?
","text":"Depends on the company. Not every company has dedicated runs. Or only has dedicated runs. ","replyToPid":123119}
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